Shipping policy
Last Updated: May 2026
Thank you for shopping with Nisha Herbal Online. We are committed to delivering your orders safely and on time.
Order Processing Time
- Orders are usually processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During high-demand periods, processing may take slightly longer.
Shipping Timeline
Estimated delivery timelines:
- Within Maharashtra: 2–5 business days
- Rest of India: 4–8 business days
Delivery timelines may vary depending on:
- Customer location
- Courier partner availability
- Weather or unforeseen circumstances
Shipping Charges
- Shipping charges are calculated at checkout based on delivery location and order weight.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order is shipped, you will receive:
- Tracking ID
- Courier partner details
via SMS, email, or WhatsApp (if available).
Delivery Attempts
Courier partners may attempt delivery multiple times.
If the customer is unavailable during delivery attempts, the package may be returned to us.
Additional shipping charges may apply for re-delivery requests.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Nisha Herbal is not responsible for delays or failed deliveries caused by:
- Incorrect address
- Wrong phone number
- Incomplete shipping details
Damaged Packages
If you receive a damaged package:
- Do not accept the delivery if the package is visibly tampered with
- Contact us within 48 hours with photos and order details
Email: nishaherbalp@gmail.com
Phone: 9607749721 / 9373116814
Cash on Delivery (COD)
Cash on Delivery may be available for selected locations and products.
We reserve the right to:
- Disable COD for certain pin codes
- Verify COD orders before dispatch
International Shipping
Currently, we ship only within India unless otherwise specified.
Delayed or Lost Orders
While we work with trusted courier partners, delays may occasionally occur due to factors beyond our control.
If your order is significantly delayed or lost in transit, please contact our support team for assistance.
Contact Us
For shipping-related questions, contact:
Nisha Herbal Products
Vidarbha Theater Complex, Sangam Cinema, Nagpur, Maharashtra – 440009
Email: nishaherbalp@gmail.com
Phone: 9607749721 / 9373116814